Help Center

Help for FloridaShines is provided by the Florida Virtual Campus. Our Help Center provides accurate information, timely troubleshooting, and support for FloridaShines and all Florida Virtual Campus products and services.

Hours of Operation

Assistance by email or chat is available during all hours of operation. Assistance by phone is available from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday.

Monday through Friday - 8:00 a.m. to 8:00 p.m. ET
Saturday - 9:00 a.m. to 6:00 p.m. ET
Sunday - Closed
State and Federal Holidays - Closed

To reach us, call (877) 506-2210 (toll free), email, or chat (currently offline).chat online.

You can also Create or Track a Case.